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Welcome to VIDAR
Service & Support
Scanners and Software

How can we help you?


Use the drop down boxes under "Support for your product" to reach product relevant resources such as firmware, software, and manuals.
Search our FAQ and Knowledge base for answers to questions and troubleshooting problems.
"General Scanner Resources" (right side menu) are items relevant for all scanner models and accessible from all support pages.
The Restricted Support areas contain special information relevant only to Vidar partners, and distributors.
 
Support for your product
Get support for your specific Vidar scanner product. The scanner support pages contain the latest firmware and drivers for downloading, relevant software upgrades, the scanner's manual, compatibility charts and important product information.

Looking for software upgrades and downloads?

Knowledge base and FAQ search

Contact Support / Service Providers

If you did not find the solution to your problem in this website support area, get the support and service contact information for your location.


Vidar TruScan (legacy) Scanner Support

Support area for VIDAR TruScan (legacy) models and VIDAR scanners purchased before Oct, 2002. Contains, firmware, software, service provider contacts and more. Short registration for password required.

 
 
 
 
General Scanner Resources
 
FAQs & Knowledge Base
 
Download IT8 Files
 
 
Instruction Videos
Glossary of Scanning Terms
Software - Printer Compatibility
 
Restricted Support
 
Technical Restricted Support