Support
VIDAR has a long history of exceptional customer service and support, based initially on the superior design, dependability, and reliability of the company’s products. The company’s sole focus is on serving its customers, and customers have responded enthusiastically — giving VIDAR a very high customer satisfaction rating.
VIDAR is an ISO registered company and employs processes that support our commitment to bring quality products and excellence in customer service to all of our customers. We strive to listen, respond and continually improve the services we provide our customers with integrity and professionalism.
NDT Guides
19440-001 Rev E Installation Guide
19452-001 Rev D VIDARScan Software Guide
NDT Applications
19454-002 Rev A VIDARscanNDTPRO
Drivers
VIDAR only supports USB 2.0 standard on all drivers and USB capable digitizers.
- VIDAR supports the following Windows operating systems with the VIDAR Driver 6.0
- Windows XP Professional Service Pack 3 & 64 Bit
- Windows 7, 32 & 64 Bit
- VIDAR supports the following Windows operating systems with the VIDAR Driver 6.1
- Windows 8, 8.1, 10, 32 & 64 Bit
Complete instructions for Windows XP and Windows 7 are available in the Setup Guide below:
- VIDAR Driver 6.0 Setup Guide
- VIDAR Driver 6.0 Installer File
Complete instructions for Windows 8, 8.1, 10 are available in the Setup Guide below:
- VIDAR Driver 6.1 Setup Guide
- VIDAR Driver 6.1 Installer File
Contact Technical Support
To report Digitizer problems, ask for help, or request customized solutions, please complete this support form.